How to Configure House Account Payments

About This Feature

With house accounts, you can allow a customer to buy products without having to pay for them immediately.

House accounts are typically used by frequent customers to make it easier for them to purchase meals without having to worry about carrying cash or credit cards. House accounts are also useful for businesses who may want to offer their employees meals or for customers who would prefer to use credit instead of cash or debit cards.

YUMA Back office lets you establish a spending limit for the account, and the customer can make purchases within that limit.

POS terminal allows you to pay customer’s order using the House account payment method. When the customer is ready to pay, they can simply settle their bill with the restaurant through POS terminal.

Enabling a Customer Credit Limit

This section explains how you can allow customers to use their house account.

To configure house account for a customer, on the Back Office side, complete the following steps:

1. On the General tab of the customer profile page, set up a credit limit:
   
   
   • Navigate to the customer’s General tab.
   • Under House Account, click and specify the customer credit limit in the Credit limit field.
   • Click to confirm your input, and then click Update to save your changes.
2. Add the customer to any group with enabled credit limit:
   • Create manual group with the selected Enable House Account check box (for details, see Customer Groups) or select an existing group.
   • Add the customer to that group (for details, see Customers List).
   
   Important: If  you skip this step, the house account feature is not available even though the customer has an enabled credit limit.

Paying Orders with House Account Payment

To pay customer order using the house account credit, on the POS terminal side, do the following:

1. Start creating an order (see Create New Order).
2. Add customer with enabled house account to that order (see Add Customer).
3. Optionally, check the customer available credit balance in the following way:
   • in the bottom menu, click House Account.
   • click Check Balance.
     
     
     NOTE: The purchase amount cannot exceed the available credit.
     
     
4. Add menu items to the order (see Add Items), and click Checkout:
   
   
5. Select the House Account payment type, and click Pay.

NOTE: If the purchase amount exceeds the customer available credit, POS terminal returns the following error message:

Replenishing Customer Balance

Customer can replenish their balance through POS terminal at any store. To perform this operation, complete the following steps on the POS terminal side:

1. Start creating an order (see Create New Order).
2. Add customer with enabled house account to that order (see Add Customer).
   
   
3. Click House Account.
4. Click Refill Card, specify the replenishment sum in the Amount field, and then click OK: