This topic guides you through steps you should perform to process the delivery orders. The following subjects are covered:

Preliminary Information

Before you start working with delivery orders, consider the following information:

  • Your customers can create delivery orders with their Mobile Application.
  • To create delivery orders ensure that you have enabled
    • the delivery mode for your store (for details, see “Some Notes about the Add Store Form” in Register Stores).
    • the Allow Delivery setting in General Settings of your POS Terminal.

Create a Delivery Order

To create delivery order

  1. On the Active Orders screen, tap 
  2. Follow the order creation wizard instructions to create the order.

For details, see Create New Order.

View Delivery Orders in Your Store

POS Terminal displays all delivery orders that are ready for delivery on the Orders in Store tab of the Delivery page. Before proceeding to the next step, open this tab and find your order. 

For information on how to navigate to this tab, see “Orders in Store Tab” in Delivery.

Start Delivery Process

To start delivery process, on the Orders in Store tab, complete the following steps:

  1. Tap the order to deliver.
  2. On the bottom menu bar, tap Assign Driver, and then assign a driver to deliver this order.
  3.  Tap Start Delivery.

For more information, see “The Orders in Store Tab” in Delivery.

NOTE: Tapping Start Delivery confirmed that this order is in delivery. After this, POS Terminal displays this order on the Orders in Delivery tab.

Confirm the Order Delivery

After receiving a confirmation of delivery (for example, the driver, which delivered the order, can call you to inform about), do the following:

  1. Navigate to the Orders in Delivery tab.
  2. Tap the delivered order, and then tap Delivered on the bottom menu bar.

For more information, see “The Orders in Delivery Tab” in Delivery.

NOTE: After you tapped the Delivered icon, POS Terminal displays this order on the Orders Delivered tab.

Receive Payment and Close Order

After delivering all orders, the driver returns to store. For each delivered order, you should receive payment, and then close the order.

For more information and related procedures, see “The Orders Delivered Tab” in Delivery.